Internal Server Error - HELP!

[geckojohn2003]

Hi,

The following error message was printed to the screen after I was testing a File Upload script.
Just want anyones advice on what could of caused this problem and how I could possibly fix it.

The error :

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.



Thanks!

 

[rockee]

Hi,
Check in your cPanel what the error log has to say about it.

It usually gives good feedback about any issues.

BTW, not a good idea to display your email address in an open forum as you will be a target for the spam bots who frequent forums collecting exposed email addresses.

Regards,
Rocky

 

[geckojohn2003]

Hi,

The error log reads as follows :

[Thu Apr 17 02:54:50 2008] [error] [client 91.105.80.42] File does not exist: /home/joes/public_html/500.shtml, referer: http://www.joespetsupplies.co.uk/add_new_tour_pic.php

Any ideas?

Thanks!

 

[rockee]

That error is a standard server error which is generated because there is no custom 500 error page in the web root folder of your server - nothing to worry about there and can be ignored.

The other error regarding your script may be due to the level of PHP you have configured with your X10 Hosting account.

You may have to upgrade to PHP level 2 by visiting your Account Management Panel and requesting this upgrade, that is if you have not already done so.

After requesting the upgrade allow several hours for it to be setup and made available to your scripts - you will be notified by email if the upgrade is accepted and usually the time to availability will commence after this email - usually takes up to 24 hours.

I hope this will help solve your script issues.

Tip - if you get any more errors with your account or server, it is best to post them in the Free Hosting forum as that forum is where the server admins and tech support staff frequent.

Regards,
Rocky

 

[tittat]

The following error message was printed to the screen after I was testing a File Upload script.

if you are trying to test a file upload script,make sure the folder is writable.Try to CHMOD.

 

[wohawsnng]

i've got the same error as you. and also the permissions for my folder is 777

 

[tittat]

i've got the same error as you. and also the permissions for my folder is 777

look your error logs.What does it say?

 

[bugfinder]

Dont have permissions 777.

If the files are in your cgi directory (eg perl etc) they should be 755, if they are say php files in normal directorys go with 644

directories shouild be 755