Internal Server Errors on One Account But Not The Other

wsccx102

New Member
Messages
6
Reaction score
0
Points
1
Good Day,

I have two web sites under two different email accounts. Wscc.x10host.com is having issues with an internal server error when I try to access the hosting control panel. I have tried on Edge and Firefox and have the same issue. I do not have an ad blocker or VPN on currently. My other site, memypetsandi.x10host.com has no issues when I log in and access the control panel at all. Both sites can be viewed just fine. I have included a screen shot. Thank you!
 

Attachments

  • Screenshot 2024-09-18 162247.png
    Screenshot 2024-09-18 162247.png
    71.5 KB · Views: 5

kenny9

Active Member
Messages
405
Reaction score
32
Points
28
Good Day,

I have two web sites under two different email accounts. Wscc.x10host.com is having issues with an internal server error when I try to access the hosting control panel. I have tried on Edge and Firefox and have the same issue. I do not have an ad blocker or VPN on currently. My other site, memypetsandi.x10host.com has no issues when I log in and access the control panel at all. Both sites can be viewed just fine. I have included a screen shot. Thank you!
From the Terms Of Service (TOC):
  • One Account
    Users may only have active a single account at any given time, signing up for multiple accounts will result in a suspension of service.
 

mrburnsx

Community Advocate
Community Support
Messages
333
Reaction score
32
Points
28
As a result of having multiple accounts, support will not be able to be provided, please decide which account you will be keeping.
 

wsccx102

New Member
Messages
6
Reaction score
0
Points
1
As a result of having multiple accounts, support will not be able to be provided, please decide which account you will be keeping.
Could you please DELETE the memypetsandi.x10host.com site and KEEP the wscc.x10host.com site? I have found somewhere else to host my personal site, the memypetsandi. Thank you. Also I can access my control panel and everything on the wscc.x10host.com today, so I guess the server was just having issues the other day.
 
Top