Russ
<b>Retired *****</b>
- Messages
- 3,168
- Reaction score
- 2
- Points
- 38
Chat log from IRC support:
[09:42] <&rpope904> johansmit: Do you still need help?
[09:43] <johansmit> yes
[09:43] <&rpope904> what's up?
[09:43] <johansmit> i get the apache start page instead of my website for about 7 days
[09:44] <johansmit> my website is www.medicguide.org
[09:44] <&rpope904> What server are you on?
[09:44] <johansmit> cossacks
[09:44] <&rpope904> ok, and what's your forum username?
[09:45] <johansmit> cyclone22
[09:45] <&rpope904> ok, give me a couple of minutes to see if it's anything I can fix.
[09:46] <johansmit> i have pointed my domain to 74.86.116.190
[09:46] <johansmit> it worked previously
[09:46] <johansmit> suddenly stopped working about 7 days back
[09:47] <&rpope904> Yeah, that's kind of risky.. Are you paid or free?
[09:48] <&rpope904> nvm, I see it.. Try this, login to www.x10hosting.com/account Under the Account Details section,un-check the box to use your own domain, type an x10hosting.com one again and see if that works.. If so, we'll go fromthere.
[09:48] <&chougard> I tried that already
[09:49] <&rpope904> no luck, eh? going to have to get senior staff to look into it.
[09:50] <johansmit> ok
Basically, check dns information for user cyclone22 to ensure it's correct for his site, I have a feeling it's pointing at crossacks.* main page instead of his sub-domain. Thanks guys!
[09:42] <&rpope904> johansmit: Do you still need help?
[09:43] <johansmit> yes
[09:43] <&rpope904> what's up?
[09:43] <johansmit> i get the apache start page instead of my website for about 7 days
[09:44] <johansmit> my website is www.medicguide.org
[09:44] <&rpope904> What server are you on?
[09:44] <johansmit> cossacks
[09:44] <&rpope904> ok, and what's your forum username?
[09:45] <johansmit> cyclone22
[09:45] <&rpope904> ok, give me a couple of minutes to see if it's anything I can fix.
[09:46] <johansmit> i have pointed my domain to 74.86.116.190
[09:46] <johansmit> it worked previously
[09:46] <johansmit> suddenly stopped working about 7 days back
[09:47] <&rpope904> Yeah, that's kind of risky.. Are you paid or free?
[09:48] <&rpope904> nvm, I see it.. Try this, login to www.x10hosting.com/account Under the Account Details section,un-check the box to use your own domain, type an x10hosting.com one again and see if that works.. If so, we'll go fromthere.
[09:48] <&chougard> I tried that already
[09:49] <&rpope904> no luck, eh? going to have to get senior staff to look into it.
[09:50] <johansmit> ok
Basically, check dns information for user cyclone22 to ensure it's correct for his site, I have a feeling it's pointing at crossacks.* main page instead of his sub-domain. Thanks guys!
