It appears that my IP is blocked?

[djmankoff]

I cannot access my website assigned to the server located at 198.91.81.14, which does not respond to a ping from my IP - . The IP 198.91.81.14 does respond when I ping from a different IP and I can properly ping the other x10 servers, so I surmise that my IP has been blocked. Could you verify and unblock as needed and advise of the reason for blockage if that is available. Thank you for your kind assistance.

 

[Eric S]

We have refreshed our backend for your service. can you re-attempt access?

 

[djmankoff]

Thank you. All services are now functional. Can you advise what the issue was or what might have caused it?

 

[Eric S]

Our firewall blocked the IP was you indicated. This was from our security software. This could have been a false positive so we will monitor as needed on our end.

 

[djmankoff]

Many thanks.