It will be more supported..

[schola56]

A wonderful hosting, Please support by enabling manual backup option in cpanel. Thank you.

 

[Smith6612]

In the past the manual backup option was enabled. I'm pretty sure it was removed due to the amount of resources the Backup option often consumed. Best way to take a backup is to do it manually through the File Manager, or by downloading your files through FTP if your site consists of fairly large, contiguous files.