Just bought it!

[factionf]

I just bought Prime and I am loving it!

 

[jensen]

What is it about Prime that you love? I'd love to hear it.
Thought it is on the same server as FREE?

 

[jimv8673]

I tried to buy a paid package, couldnt get anyone to help me

 

[essellar]

I tried to buy a paid package, couldnt get anyone to help me

What help did you need? The available packages and their features are all listed on the website. Purchase consists of filling in a form and clicking submit (or whatever the text on the button says), and that form is accessible directly from your account control panel. Transferring your existing site consists of checking a box on the form before you click submit (or a support request post-purchase if you didn't see the big, well-labelled checkbox). You didn't need sales help -- although you might have if you were deciding among the various higher-end hosting packages (Infinity+ or managed VPS). And Free Hosting support is support for Free Hosting, done mostly by your fellow users on a voluntary basis. It's not the sales channel -- that would exist over at x10Premium.com. Prime and Illuminated are Free Hosting with perks (Prime is essentially Free hosting without the login requirement and an extra database; Illuminated is similar to Prime but on a segregated and less-crowded server and with another couple of minor upgrades) and that too is explained.