So, where has Garrett moved his
http://knowledgebase.x10hosting.com/ site to? As was said, it would be helpful to know who is writing what KB articles, to avoid duplication.
On the subject of duplication, will these articles be a replacement for the
Tutorials section? There clearly is a cross-over in info, & many of the tutorials are well out of date now - which will just confuse people who try to follow them (if they can even find them in the first place). Many of the new KB articles can be produced by just re-writing some of the existing tutorials. I understand that tutorials may often be thought of as longer articles/instruction manuals, but we need clarity of purpose between KB articles & tutorials, if tutorials are to stay. And if they are, shouldn't out of date tutorials be deleted or at least labelled as such?
Similarly, the forum
Stickies need re-doing, many are out of date, lack info, or repeat info from elsewhere that could just be linked to instead. These Stickies could be duplicated in the KB if they give useful info. Finally, we also have an
FAQ. So much info everywhere, no wonder noobs (& many less-so-noob) get so overwhelmed & don't know where to look! Closer inspection would reveal that the FAQ is (I think) just a generic FAQ for using the vBulletin forum system. Perhaps the link to it could be better labelled. And if we also want an FAQ
specific to x10 issues, it could consist of the pick of the most popular KB articles.
In addition to my earlier list of suggestions in this thread, I'd like to add the suggestion of making a KB article/ tutorial for members trying to transfer/ migrate specifically from an existing
GeoCities website to this one. The reason for this is explained over on this thread ;
http://forums.x10hosting.com/off-topic/98105-should-we-target-geocities-users.html.
Time is running out for doing this!
Finally, if anyone is planning to write up the KB article "
What are/how do I use x10 Credits?", then these posts will have it almost pre-written for you (you'll just need to clarify how many credits are given for what post (length of post, when, & in which sections) ;
http://forums.x10hosting.com/free-hosting/98225-please-tell-me-about-credits.html#post546937
http://forums.x10hosting.com/free-hosting/99396-x10rewards.html#post556466
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