link account problem 2

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ferdousx

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(This is a repost as problem hasn't solved.)
hi. I am new in x10hostings. I have signed up in both forum and hosting. In both place my username is ferdousx.
The problem is in x10hosting after i login with my user name and password i come to a page which says link yoour hosting account. i tthink it wants my forum username. I put ferdousx and click but it says "The hosting username you specified does not exist."
thnx in aadvance.

*****

I can't login to cpanel. And I haven't create any domain/subdomain yet (as i cant login the cpanel).
All i can do is login from x10hostings homepage and it takes me to that page.
What to do?
 

DefecTalisman

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There is no member with that cPanel name registered.

Are you sure its right.
Check the confirmation e-mail.
 

Jarryd

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You said you think it wants the forum name? but it says the hosting name can't be found, have you tried entering your hosting name?
 

DefecTalisman

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You need to link the cPanel username with the Forum username.

Thus when you log into the forum it will ask for the hosting username.
 

webtalks

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(This is a repost as problem hasn't solved.)
hi. I am new in x10hostings. I have signed up in both forum and hosting. In both place my username is ferdousx.
The problem is in x10hosting after i login with my user name and password i come to a page which says link yoour hosting account. i tthink it wants my forum username. I put ferdousx and click but it says "The hosting username you specified does not exist."
thnx in aadvance.

*****

I can't login to cpanel. And I haven't create any domain/subdomain yet (as i cant login the cpanel).
All i can do is login from x10hostings homepage and it takes me to that page.
What to do?

Exact same problem here too.
I'm on the forum as webtalks, and i clicked the verification link in the email. (Regd alright: http://forums.x10hosting.com/members/webtalks.html )

On one occasion it even said "your account is already linked, go use it."
And then it is the same: "no such exists" while linking ...

This does not show any ip either: http://www.brandonsgames.com/checkserver/english.php

I think i am missing something obvious.
I'd be glad if anyone would point me to the correct form or page.

Thanks in advance,
webtalks.
 
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