Logging into CPanel

[RickG]

O.K. the first directions in setting up an account is to log into your CPanel.
Does anyone know how to do this when all I get is a page telling me I must link my forum username to my account? All I get is a message that says error account does not exist.
Do I create a new account and will it allow me to keep my Domain Name?
Rick

 

[Russ]

You should have created a forum account (Which you did) and a cPanel (hosting account) Which, if you have a domain name, you already have a cPanel name.. Login to www.x10hosting.com/account using your forum info, it'll ask you to link your account. Enter your cPanel username. If it's not letting you, it's probably due to the work going on, which currently has account creation suspended. (See my generic post below, it doesn't really pertain to this completely, but still has useful info). What is your cPanel username, and domain name? (Also, try logging into http://YOUR_DOMAIN:2082) Replace YOUR_DOMAIN



Currently x10 free hosting servers are under going a Global Update(MySQL, Issues, Etc.).

If you can't login to any of your accounts other than your forum account,

Stoli and Cossacks are under extreme maintenance to clean up all inactive accounts and prepare them for the copy over. Once complete Apache and services will be brought back online until it is time to copy them.

This means that if you can login to your accounts, any changes made won't be carried across when the backups are copied over.
So from this we can conclude that any changes made by staff to accounts won't stay either.
There is no ETA for the whole process, but Corey will periodically update the Global Update(MySQL, Issues, Etc.) thread as to when certain stages are completed.

For future reference :
For any events/situations/occasions such as this, information can be found in these threads.
News and Announcements & Server Alerts

All of us at x10hosting are sorry for any inconvenience caused by this, but it will greatly befit us all.

If you have any complaints about this Global Update(MySQL, Issues, Etc.), please read the Terms Of Service

 

[RickG]

Thanks for responding so quickly, I'll give it another try.
Rick
Edit:
Still getting the same error, "An Error Has Occurred
The hosting username you specified does not exist."
When I try to link the account.
Same username and password for both accounts.
The other error is "You have a hosting account, use it."
How do I get by these?
Rick

 

[com64]

I'm having exactly the same problem. My username/pwd for both cPanel and Forums is the same. When I tried to signup, it told me I had some 2380 minutes to wait - about 2 days, which has passed. I've looked for help through the forums, and seen many posts saying that user account creation has been SUSPENDED during the maintenance you are currently performing... does this mean that *normally* it would take 2380 minutes, but because of the current situation the *real* wait-time is not yet known? I certainly dont mind waiting but it would be helpful to know whether I'm doing something wrong or not.

Thanks in advance!