Login from different country

[caffein6]

Hi everyone, got this message when trying to login:

Halt! Who goes there?
We've detected that you are signing in from a country that is different from where your account signed up. Your sign-in is from Italy while your account was registered from United Kingdom .

I would need to access by both UK and Italy, if possible.
Checked already other threads about this issue but there seem to be no troubleshooting apart from an access granted by administrators.

Thanks in advance for any support.
Salvatore.

 

[Dead-i]

Hi Salvatore,

I have made a change that should fix this. Please try again now.

Thank you,

 

[caffein6]

Hi Dead-i, thanks for your reply.
Unfortunately the login from Italy still does not work for me.
Hope you can come across some solution.
Regards.

 

[caffein6]

Hi, tried to connect these days but still receiving the same halt-message.
I suppose my only chance is creating another account from my current location and manage each profile (and website) from relative account location.
Thanks anyway.

 

[bdistler]

I suppose my only chance is creating another account from my current location and manage each profile

from x10hosting's TOS --> [ Users may only have active a single account at any given time, signing up for multiple accounts will result in a suspension of service. ]

see --> [ https://x10hosting.com/legal/terms-of-service ]

 

[caffein6]

Hi bdistler,
thanks for point me that.
So that means that I can not create another account even with another email?
I don t really understand the problem but ok, rules are rules.
At this point, since I need to be able to manage my website from two countries, I am wondering if there is a real solution to this (keeping the free option of hosting service) apart from changing hosting provider.