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amas0014

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Hi, can't ftp to my files and domain amas.x10hosting.com does not work.
Please assist...
Andre
 

Skizzerz

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Have you tried changing your cPanel password according to http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password?

As for the 500 Internal Server Error you are having on your domain -- once you can access cPanel again make sure that all files have permissions set to 644 or 600, and all directories have permissions set to 755 or 700. Files/directories set to 666 or 777 will cause internal server errors. You can check on and change permissions either in the cPanel file manager or FTP.
 
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Zubair

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Hi, can't ftp to my files and domain amas.x10hosting.com does not work.
Please assist...
Andre

Hello,

your Account was not restored yet after recent updates. I have restored your account. You might need to update the password, as it is a known issue that passwords does not work properly after migrations. to reset your password go to Account Panel.
I'll close this ticket, you can re-open it by clicking "Administrative" if the account is not back in working order.
 
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