Lost password, trashed email account

Status
Not open for further replies.

Koilungfish

New Member
Messages
5
Reaction score
0
Points
0
Hi,

After moving house the email account I have registered here was trashed by the ISP. My email address was koilungfish@btinternet.com Going into my account here to change the email address to my new, correct one [koilungfish@gmail.com ] I was asked for my password.

I have lost my password. I cannot get a password reset email because it is being sent to my old, trashed account and I cannot change that email address without the password.

Can someone please change my email address to koilungfish@gmail.com so I can sort this out?

Thanks - Koi
 

Anna

I am just me
Staff member
Messages
11,751
Reaction score
581
Points
113
The only place you seem to have the old e-mail address is here for the forum, where it looks as you have your password already. You should be able to change that through "user cp" (in the top menu right next to home) to be the new gmail address.

Your cPanel account is already set to be using your gmail address. If you have trouble with your cPanel password you can change that from you account panel (http://x10hosting.com/panel.php - use forum account to login).
 

Anna

I am just me
Staff member
Messages
11,751
Reaction score
581
Points
113
you're welcome.

issue solved, closing thread
 
Status
Not open for further replies.
Top