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I think they require you to post on their forums in order to keep your site running.
Just wait a while, fedlerner told me they might just fix themselves, so I'd wait a few days before getting support.
The admins would be quite busy at the moment anyway.
waiting few days? my members started embarrassing me with lots of questions and they have started threatening me that they will not come to my site...its been just a day.
Have problem. When I use Subdomain of X10hosting.com I can go and control my site. But when I change to domain nguyentraionline.net have problem. I main site x10hosting.com I log in and see FTP, Cpanel, Apache are offline but I can used this.
I have only that the error message to the administrator. And I know Lotus Transfer.
I hope server soon go into operation and stability.