Dear Support,
My site aviha.x10hosting.com is back to normal. I am able to use email and can login to cPanel now.
I have setup an addon domain previously: alokamitra.com. However, after the restore, I cannot find the addon domain under the cPanel Addon Domains list.
Attempting to create the same addon domain again will return error: the domain already configured.
I can see all the files for the add on domain if I login to the FTP and access it via
http://www.aviha.x10hosting.com/alokamitra.com/
However, if I try http://www.alokamitra.com. It will give me the default error page.
http://www.alokamitra.com/cgi-sys/defaultwebpage.cgi
BTW, I am on Straka
Please help to restore my addon domain. Thank you
Soo Liang
My site aviha.x10hosting.com is back to normal. I am able to use email and can login to cPanel now.
I have setup an addon domain previously: alokamitra.com. However, after the restore, I cannot find the addon domain under the cPanel Addon Domains list.
Attempting to create the same addon domain again will return error: the domain already configured.
I can see all the files for the add on domain if I login to the FTP and access it via
http://www.aviha.x10hosting.com/alokamitra.com/
However, if I try http://www.alokamitra.com. It will give me the default error page.
http://www.alokamitra.com/cgi-sys/defaultwebpage.cgi
BTW, I am on Straka
Please help to restore my addon domain. Thank you
Soo Liang
Last edited: