Multiple Accounts

[Romainfrnt]

Hello,
I am contacting you regarding the error message I received about multiple accounts.
This seems to be a mistake, as I do not have several x10 accounts.
I even had to create a new account just to be able to post this message.
My original account is: bouille32300@gmail.com.
Thank you for your understanding.

 

[mrburnsx]

I even had to create a new account just to be able to post this message.

You already had a forum account under the original email you used to sign up for service. The guidelines for making your request indicate you need to make the request using the forum account associated with the account in question.

 

[Romainfrnt]

Okay, thank you very much

 

[Romainfrnt]

You already had a forum account under the original email you used to sign up for service. The guidelines for making your request indicate you need to make the request using the forum account associated with the account in question.

Why I have this error on the account and the request on the other account has not been processed ?

 

[mrburnsx]

It will take time to review

 

[Romainfrnt]

It will take time to review

Ok

 

[jprodrigues.mkt]

Dear x10Hosting Support Team,

I hope this message finds you well.

I recently noticed that my hosting account has been temporarily suspended or blocked, and I'm receiving the following error when trying to access it:

"An error has been detected and your request could not be processed. Please see error details below."

I would like to kindly request clarification on the reason for the suspension, as well as any necessary steps I can take to resolve the issue and restore access to my account.

My website address is: https://jprodriguesmkt.x10.mx
My account email is: jprodrigues.mkt@gmail.com

Please let me know what actions are required on my part. I truly appreciate the free hosting service you provide and would be happy to correct any issues that may have caused this situation.

Thank you very much for your attention and support.

Best regards,