My account "cricksan" does not work now. When I tried to log into the management panel, I am getting the following error: The hosting username you specified does not exist. I cannot access the cPanel or my domain "bebepig.x10Hosting.com" either.
Synkc said,
"Your account was terminated automatically for the reason: "Suspended for extended period of time, terminated automatically"; this results from an inactivity period of over 24 days (14 days inactivity results in a suspension; a further 10 days results in account termination).
You are free to sign-up or a new account, if you wish to do so."
But I have paid for Inactivity Timer for 1 year. I thought my account will not be suspended for 1 year. Below is my order confirmation.
We have received your order and will be processing it shortly. The details of the order are below:
Order Number: 1772973067
Product/Service: Double Space\Bandwidth
Domain:
First Payment Amount: $2.95
Recurring Amount: $0.00
Billing Cycle:
Addon: Double it again!
Setup Fee: $0.00
Recurring Amount: $2.95
Billing Cycle:
Addon: Inactivity Timer(1 Year)
Setup Fee: $0.00
Recurring Amount: $3.00
Billing Cycle:
Total Due Today: $8.90 USD
Edit:
Could you please also look at the reply for this issue last time? http://forums.x10hosting.com/free-hosting/62059-help-my-account.html
Synkc said,
"Your account was terminated automatically for the reason: "Suspended for extended period of time, terminated automatically"; this results from an inactivity period of over 24 days (14 days inactivity results in a suspension; a further 10 days results in account termination).
You are free to sign-up or a new account, if you wish to do so."
But I have paid for Inactivity Timer for 1 year. I thought my account will not be suspended for 1 year. Below is my order confirmation.
We have received your order and will be processing it shortly. The details of the order are below:
Order Number: 1772973067
Product/Service: Double Space\Bandwidth
Domain:
First Payment Amount: $2.95
Recurring Amount: $0.00
Billing Cycle:
Addon: Double it again!
Setup Fee: $0.00
Recurring Amount: $2.95
Billing Cycle:
Addon: Inactivity Timer(1 Year)
Setup Fee: $0.00
Recurring Amount: $3.00
Billing Cycle:
Total Due Today: $8.90 USD
Edit:
Could you please also look at the reply for this issue last time? http://forums.x10hosting.com/free-hosting/62059-help-my-account.html
Last edited: