My account has been suspended

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mikefox

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My account has been suspended due to inactivity. This should not have happened because I paid for a prime membership subscription. (Subscription Number: S-0H020911T8930161J) What do I need to do to get my account reinstated?

P.S. The account panel says that emails were sent to warn me my account would be suspended but I did not receive them. I guess my company's spam filter thought the email from x10hosting was spam and blocked it.
 
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masshuu

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I don't see an account under this forum name, whats the cpanel username.

Additionally, what date did you pay for prime and when was the suspension dated.
 
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