my account moved to new server but is still suspended

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temphot97

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however i still have this message... plz advice
"
Your Account is Currently Suspended
Your hosting account with the username is suspended, access to this account has been disabled. The reason for suspension is listed below.
Suspension Reasonuser transfered to another server.
Unfortunately this suspension is not able to be resolved automatically. To resolve this suspension please open a support ticket.
"
 

zapzack

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The new server is still not up. The accounts are being restored. When this is finished, your account suspension will be removed, and you will be able to access your files and website. Keep up to date with the latest status updates at http://status.x10hosting.com
 
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