mbrocksworld15
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Hi 10xhosting Support,
First, I want to say that I love your free hosting service, for the most part... Yeah, when it's working properly, it rivals any premium hosting account that I've ever had. Unfortunately, I am experiencing some strange issues at my site and am not enjoying the 99% uptime as advertised (it's more like 85% uptime for me, conservatively).
With that said, let me describe in more detail that which I eluded to in the subject line. Basically, my Wordpress blog pages are inaccessible A LOT and display the following message when I try to open them, to wit:
Moreover, yesterday morning I got an "Internal Server Error" alert (around 10:30 am Eastern Standard Time; e.g., Florida, USA) and was instructed to report it, as seen in the following quote:
I was going to report it yesterday, but my blog came right back online within a matter of minutes and seemed to work better afterward, so I decided to hold off until I had further problems. And I don't think it was anything I did, because all I was doing (at the time it occurred) was working on a blog post and pages. But, so far today, I feel like it's been down as much as it's been up, if not more. So I figured I should go ahead and report it now.
Anyway, I hope this support thread makes sense, and I look forward to your reply. If I need to clarify any points, then please let me know which one/s, and I will do my best to elaborate. And thank you very much in advance for any and all help you can provide in this matter. Have a great day and God bless!
Regards,
Michael Brock
http://www.mbrocksworld.co.cc
P.S. I just remembered something else that I wanted to mention, too. I also seem to get kicked out of my Wordpress blog admin section and have to log back in a lot as well. Thanks again.
First, I want to say that I love your free hosting service, for the most part... Yeah, when it's working properly, it rivals any premium hosting account that I've ever had. Unfortunately, I am experiencing some strange issues at my site and am not enjoying the 99% uptime as advertised (it's more like 85% uptime for me, conservatively).
With that said, let me describe in more detail that which I eluded to in the subject line. Basically, my Wordpress blog pages are inaccessible A LOT and display the following message when I try to open them, to wit:
And yet, Web pages located in other directories (outside of Wordpress folders) are available and seem to work properly without interruption. Could this have something to do with the "Starka DDoS Attack", even though I'm on the "stoli" server?
Moreover, yesterday morning I got an "Internal Server Error" alert (around 10:30 am Eastern Standard Time; e.g., Florida, USA) and was instructed to report it, as seen in the following quote:
I was going to report it yesterday, but my blog came right back online within a matter of minutes and seemed to work better afterward, so I decided to hold off until I had further problems. And I don't think it was anything I did, because all I was doing (at the time it occurred) was working on a blog post and pages. But, so far today, I feel like it's been down as much as it's been up, if not more. So I figured I should go ahead and report it now.
Anyway, I hope this support thread makes sense, and I look forward to your reply. If I need to clarify any points, then please let me know which one/s, and I will do my best to elaborate. And thank you very much in advance for any and all help you can provide in this matter. Have a great day and God bless!
Regards,
Michael Brock
http://www.mbrocksworld.co.cc
P.S. I just remembered something else that I wanted to mention, too. I also seem to get kicked out of my Wordpress blog admin section and have to log back in a lot as well. Thanks again.
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