My Control Panel Dont open

[pradeep.nrfs]

When I log in, I get the following message.

An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue.

 

[Russ]

Whats your hosting username?

 

[pradeep.nrfs]

Username: lavanya
Domain: lavanyaagencies.exofire.net
Hosting Package: Adfree

 

[Corey]

Can you forward your welcome Email with the details of your account to me?

corey[@]x10hosting.com

 

[pradeep.nrfs]

I have forwarded the mail with subject "Fwd: x10Hosting - Ad-Free Hosting Account Created!"

 

[Corey]

I responded to your Email.

 

[pradeep.nrfs]

Thanks! Its opening. But I get the status of " Apache HTTP as OFFLINE " Is it an issue to be rectified?

 

[Corey]

We have a script that runs around noon to update everyone's PHP versions, it looks like it's back on now. Sometimes it will show status down because it shuts some of the cPanel services off.