my cPanel can't login

[qiubao.tang]

Hi, Administrator
I can't login cPanel now,I have modify password,but not changed that result.
login information:
url : https://starka.x10hosting.com:2083
username : tqb
password: the same as me client account password

help me,please!

 

[Corey]

You have changed your password at https://x10hosting.com/control ?

 

[qiubao.tang]

@Corey

yes, change password is sucessfull.
this post submit from https://x10hosting.com/control/

new password have login https://x10hosting.com/control/ and http://x10hosting.com/forums/,but can not login https://starka.x10hosting.com:2083.

 

[Derek]

@Corey

yes, change password is sucessfull.
this post submit from https://x10hosting.com/control/

new password have login https://x10hosting.com/control/ and http://x10hosting.com/forums/,but can not login https://starka.x10hosting.com:2083.

try this way to change your password http://tutorials.x10.mx/updatepassword.html

 

[qiubao.tang]

@Derek

Thank you very much!!!

cPanel can login now.

 

[Derek]

Glad it worked I will close the thread..\/\/\/