my email stopped working?

[rowdygiff]

I use outlook to get my email and the other day it stopped letting me send out. i can still recive but cant send. i thought something was prolly down and it would come back later but it still hasent. cpanel is rowdygif domain is johnnygmotorsports.com. the error that i get is

sending and receiving reported error (0x80042109) : outlook is unable to connect to your outgoing (smtp) e-mail server.

 

[Russ]

In outlook, what is your smtp (outgoing) mail server?

 

[rowdygiff]

mail.johnnygmotorsports.com - but the weird thing is that it was working but then it stopped and i never changed any settings.

 

[Fedlerner]

Try this:
-Remove the Mail account from Outlook.
-Login to your cPanel > Email accounts and download the "Auto-Configure" registry file for the mail you want to configure.
-By executing this registry file, it will automatically add and configure the mail account to your Outlook
-Open your OE, put your password and it should work.

Then try sending a mail and tell us if it worked.

 

[rowdygiff]

did all that. didnt work. im lost dont know why its not working?

 

[Corey]

What is your ISP?

 

[rowdygiff]

at&t sbc dsl

 

[Corey]

It seems they block port 25. You'd have to use their mail servers for outgoing mail. A quick Google search brings up a ton of things about it:

http://www.google.com/search?q=at&t+sbc+port+25

 

[rowdygiff]

ok i have found that if i change to port 465 for outgoing that it will find server but it will fail test email. i also read that a lot of other places use port 587, is there any possiblity that there could be something like that here. i have put in a request to at&t to have port filter removed and that can take up to 24 hours so we will see what happens when that is done.

 

[Corey]

We do not have enough of a demand to run on another port currently, you're welcome to put in a suggestion in the feedback section and ask people to vote on it.