My free site account doesnt work

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mkjack

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What has happened? Please admin view my account. I have registered good. But i can't login to client or cpanel, just here on the forum. Please send a mail or PM.
I want my free website.
Thanks for all your hard work. Greetings to x10.hosting.
 

Zubair

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What has happened? Please admin view my account. I have registered good. But i can't login to client or cpanel, just here on the forum. Please send a mail or PM.
I want my free website.
Thanks for all your hard work. Greetings to x10.hosting.

[FONT=&quot]Your Forums Account is not linked with any hosting account.[/FONT]
[FONT=&quot]To see what happened to your account we need you cpanel username.[/FONT]
 

mkjack

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This was the first mail i recieved:

Code:
Hello Jack *!
Thank you for signing up with x10Hosting! You are almost done with the signup process. Please click the link below to confirm your free hosting account signup and the email address you've provided, or copy and paste the code into the account management panel.

[URL="http://x10hosting.com/panel.php?c=2c263c11473036"]http://x10hosting.com/panel.php?c=************[/URL]

Confirmation Code: ***********
Then the pass wasnt working so i reset the forum password, from where i am logged in now.
But cpanel wont login.

My Username:mkjack
 
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Zubair

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While signup what username you enter...

post it if you remember
 

mkjack

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i asked for the domain:

Jack.x10hosting.com


and my username is:mkjack
the mail the one i am registered here on the forum too.
Edit:
When i try to login i get this:

Code:
 The forum account you are logging into does not have an existing link to an x10Hosting hosting  account.

Please be sure you are using the correct account to access x10Hosting's account management system. [B]You should be  using the forum account that you provided during the hosting account signup process.[/B] If you are not, this error is most likely the  result.

If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.

If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.

To receive a definite answer  regarding the status of your account,  open a support ticket at: [URL="http://support.x10hosting.com/"]http://support.x10hosting.com[/URL]
Edit:
I am using the forum logins to login but i can't.
What should i do?
Please make my account work.
 
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Zubair

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When did you register that account???

looks like your account is terminated after 10 days in suspension state.
You have to login here (On forums) once every 31 days to avoid suspension for inactivity.

Remember cpanel or account panel Login does not counted
 
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mkjack

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No, i registered 5 days ago.
Here is the prove:
from
cleardot.gif
x10Hosting <no-reply@x10hosting.com> Jan 22 (5 days ago)
 

Zubair

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Looks like only staff can help you regarding this issue.
I am Escalating your ticket to staff.

Please click on the colored bar at the top of this page to be taken to your newly escalated ticket. You can log in with your forum credentials to check the status of your ticket. Please post all additional responses regarding this issue in your new escalated ticket.
 
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