my hosting account is disabled.

[quasar]

I found my hosting account is not available, kindly let me know if you can fix it, or do i need to open another account (which I usually don't like as this will let to have many used floating accounts which is not good).

Also I would like to know how my account got disabled.

 

[Gouri]

I found my hosting account is not available, kindly let me know if you can fix it, or do i need to open another account (which I usually don't like as this will let to have many used floating accounts which is not good).

Also I would like to know how my account got disabled.

Your account is not linked with hosting account. Mostly it suspended for inactivity and then terminated. You are free to re register new hosting account.

You have to login to forums(here) atleast every 31days to avoid inactivity suspension. Posting is not required. Login into account panel or cpanel doesn't count as activity.

 

[quasar]

ok, thanks for reply, but now what can I do??? after my account is suspended, how can i reactivate it?

 

[quasar]

BTW is it possible to reactivate my account??? Should I wait, or open another account?

 

[Anna]

what is/was your hosting user name? we can check if it is still in the system.

If it is not in the system, the only option is to sign up for a new account. Note that for easiest linking between forum and hosting account, please login to the control panel with the forum details and start the sign-up process from there.

 

[quasar]

my id was quasar

 

[Anna]

I could not find an hosting account by that name, looks as it has been terminated. I am not able to lookup termination reason unfortunately.

You'd need to open a new hosting account, you can tie it to this forum account, and it is possible you can use the same username/domain for the hosting as you used to have.

If your account got suspended, most common reason for that is inactivity (not logging in here at the forums for more then 31 days), it would have been automatically terminated if there was no request to get it unsuspended within a certain time (within 10 days).

 

[quasar]

Thanks. I did that. now things are working.

 

[quasar]

I can login to my control panel, but if i try visiting the web link, its still showing that the link is in existent. http://quasar.x10hosting.com/

 

[xav0989]

it takes some time for dns entries to update. If 48 hours after your registration your domain is still inaccessible, create a new support request.

 

[quasar]

48hrs is too much time.. ok will wait till then. thanks..

 

[xav0989]

48h is the longest time a worldwide DNS update takes. It is usually faster, but sometimes, it slows down.

 

[quasar]

50hrs are over, still my site is not activated.