My hosting account is suspension

[baleto]

"Suspension ReasonFacebook game hacking.
Unfortunately this suspension is not able to be resolved automatically. To resolve this suspension please open a support ticket."

how do I create my hosting account is unsuspension?

 

[techairlines]

You were suspended because one of our community staff found that your site had information or tools related to Facebook game hacking.

Hacks are not allowed and fall under Zero Tolerance, therefore we are unable to unsuspend your account.

 

[baleto]

But,I have not had time to take some my database.

how so that I can take my database?

 

[Livewire]

You can't; it's a Zero Tolerance permanent suspension, and in order to get the backups we'd have to unsuspend you, which we can't do.

 

[baleto]

please give me a chance to pick up my database:frown:

 

[techairlines]

please give me a chance to pick up my database:frown:

No. As Livewire mentioned, you broke the rules and we can't unsuspend you and without unsuspending, we can't get any backups.