My hosting is suspended :(

[badwayne95]

Hello, my hosting is suspended, because I put large files and it was thought that I was using the hosting to store but really I do not use my site to store your accommodation ... Could you put my site pliz ?

Thank you in advance

 

[vishal]

Your account is manually suspended by our staff and its a Permanent suspenison

 

[badwayne95]

Why ??

 

[carl6969]

Your account was permanently suspended for file hosting.
That is a zero tolerance violation of the terms of service.

 

[badwayne95]

And how can I put my site online if I can not host the files ?

 

[carl6969]

Terms Of Service
"File Hosting: Every file on your site must have to do with the website you put up, we are not a file storage service"
And there is no point in debating the matter because, as Vishal stated, the account was manually suspended by staff.

 

[badwayne95]

Before suspending, you do not watch ? The files were used by the site ..

 

[Livewire]

Here's the problem: You got suspended by one of our highest level staff members who reviewed it, confirmed it was file hosting, and took it down.

Based off the name of the main domain on the account I would venture to bet it was something similar to youtube installed (itube, youtube, very close together). That'd count as File Storage/Video Hosting, which we don't allow as per the TOS.


In any case, the problem here is you were suspended by the admins - there's no way to go back and challenge them once they suspend it, because frankly if you broke the TOS bad enough for them to come out and look at your account as opposed to figuring out how to make the service better, there was a problem.


Closing the ticket since this is as resolved as it's gunna get.