My page has been deleted

[Adminmy]

My page has been deleted, even though I last accessed it recently. Could you please look into this?
Thank you

 

[mrburnsx]

Have you been logging into your account panel once every 30 days https://x10hosting.com/panel

 

[Adminmy]

Have you been logging into your account panel once every 30 days https://x10hosting.com/panel

I've been logging in every 30 days or even less the last time I logged in, and I even tried the SSL certificate thing which didn't work for me.
Could you please fix this? I've had this website for years and I need to keep it.

Thank you.

 

[Eric S]

Your service was terminated 5/28 We can see you did not login to your client dashboard for ~90 days. Therefore, your account was terminated. I can also confirm the email account on file received 6 total emails reminding you and warning before this happened.

However, I have asked the team to allow a one time restore of the service based on your length of service being ~4 years. Please allow up to 4 hours after this post to see this restored. After it is restored you must access your dashboard again to keep this active. Going forward you will also need to make sure you do this at least once every 30 days.

 

[Adminmy]

Su servicio fue cancelado el 28/05. Hemos constatado que no inició sesión en su panel de cliente durante aproximadamente 90 días. Por lo tanto, su cuenta fue cancelada. Confirmo que la cuenta de correo electrónico registrada recibió un total de 6 correos electrónicos de recordatorio y advertencia antes de que esto ocurriera.

Sin embargo, le he pedido al equipo que permita una restauración única del servicio, considerando que lleva aproximadamente 4 años utilizándolo. Por favor, espere hasta 4 horas después de esta publicación para ver la restauración. Una vez restaurado, deberá acceder a su panel de control nuevamente para mantenerlo activo. En adelante, también deberá asegurarse de realizar esta restauración al menos una vez cada 30 días.

Muchas gracias por toda la ayuda prestada; se lo agradezco enormemente. ¿Podría ayudarme a cambiar la dirección de correo electrónico que tengo registrada?
Asimismo, en lo que respecta al certificado SSL: no he logrado que mi sitio web sea seguro, especialmente al iniciar sesión para probarlo.

 

[mrburnsx]

You can update the email address you use to log into your account on file in your account panel and then going into profile