My site is gone!... Again ;))

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aquilesvaldes

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Guys!... can you please help me to get back on line?... my site is gone and have no access to Cpanel... I will be awaiting for your comments and instructions to be followed!

Best regards from México!

Aquiles Valdés
 

aquilesvaldes

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I am on FRIS... however, everything was working fine yesterday... then all the sudden desapeared. Please let me know what can I do to get back on line... Can you intevine to look out what happened?.

Regards,

Aquiles :wink:
 

aquilesvaldes

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Here is the info I wanted:

Q. How long do you think it will take?
A. As of right now we're not going to give estimates. After the server comes down we estimate it will take a few hours for our DC to replace the hardware and get it formatted. Generally it takes us 3 to 4 hours to setup a free server properly. Once done we will start restoring two accounts at a time, one from A-Z and another from Z-A. Also, we will only be restoring unsuspended accounts, people that are suspended will have to wait and request a restore once unsuspended accounts are restored.

Thanks a lot guys for your help!

Aquiles
 
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