my site was not working

[kadalapodu16]

sir, here my exam is going on so i enable to come in internet, please re consider my request and activate my account

 

[masshuu]

Your site is not suspended. It appears to not be loading but this is generally an issue with the PHP code.

 

[kadalapodu16]

sir, now my website not working,

yesterday i longin froum and x10hosting account,

then why you suspension my account


please help me

 

[carl6969]

Your account was temporarily suspended for inactivity.
I unsuspended it and then found links to adult material so it is now permanently suspended for violation of the terms of service.

 

[kadalapodu16]

i have no adult content, thats all adult links topsite links sir

 

[stpvoice]

Hello,

Links to adult material are also forbidden. As it was a manual suspension by a staff member, it's not open to review. The account will remain suspended.

 

[kadalapodu16]

ok sir, when will you activate my account please tell me?

 

[stpvoice]

The suspension is permanent. You can have no further access to the account.

 

[kadalapodu16]

please give me one day time i can modify my website, or at lest can you given account longin permission, then i modify, if you not i looses my visitors, how can i buy a premium account,?????

 

[stpvoice]

Hello,

You can upgrade to premium here: http://x10premium.com/ but you'd have to start your site afresh as adult content isn't permitted on premium either. You can't have any access to the account on free for any reason. No negotiations.

 

[kadalapodu16]

here all in my scripts? how can i get it?

 

[stpvoice]

As per section 8 of the Terms of Service:

8. Suspensions

If an account is suspended for a breach of the terms outlined above the account holder will immediately forfeit all rights to the account in question including access to any and all files and\or databases located within the account. x10Hosting is under no obligation to provide backups in full or partial to an account holder that has been suspended.

Also as per section 6:

6. System Backups

Backups are the sole responsibility of the customer. x10Hosting retains and offers backups to the customer but does not guarantee this service from failure. It is recommended all customers keep their own backups. Backups will not be provided to account holders who have been suspended for breaching the terms outlined on this page.

So, for the final time, there is no way for you to recover -any- of your files.

 

[kadalapodu16]

thanks for your help

 

[stpvoice]

Hello,

I've been talking to a senior admin, and adult content is allowed on premium contrary to the Acceptable Use Policy that I was referring to provided it is legal in the US. If you upgrade and open a ticket in the clients' area, we can transfer the account.