My website files deleted

socia216

New Member
Messages
4
Reaction score
0
Points
1
So my main account for x10hosting under the email address: wakafockaflame@hotmail.com was like terminated or something for inactivity idk.

Anyhow, I worked so hard and uploaded my portfolio there. I also recently damaged my hard drive so I can't recover the backup and the server had the last copy, but now its gone and my portfolio is deleted.

The website was: osuq.x10.mx

Anyway to get the files back? Pretty bummed with losing that
 

bdistler

Well-Known Member
Prime Account
Messages
3,534
Reaction score
196
Points
63
Anyway to get the files back?
short answer is - no

if for 30 or more days you did not log-in to the Account Portal - your account will be suspended for inactivity - you can un-suspend it from within the Account Portal (AP) at --> [ https://www.x10hosting.com/sso/login ] - but if you do NOT un-suspend it within 21 days the computer (system) will terminate it and delete ALL of its files and databases - anytime after the 21 day delay (total 51 days from last log-in) - NO backups are made

at URL [ http://osuq.x10.mx/ ] - I 'see' --> [ The web hosting account you're trying to reach no longer exists ]
 
Last edited:

socia216

New Member
Messages
4
Reaction score
0
Points
1
short answer is - no

if for 30 or more days you did not log-in to the Account Portal - your account will be suspended for inactivity - you can un-suspend it from within the Account Portal (AP) at --> [ https://www.x10hosting.com/sso/login ] - but if you do NOT un-suspend it within 21 days the computer (system) will terminate it and delete ALL of its files and databases - anytime after the 21 day delay (total 51 days from last log-in) - NO backups are made

at URL [ http://osuq.x10.mx/ ] - I 'see' --> [ The web hosting account you're trying to reach no longer exists ]

Welp, my day is ruined. Thanks anyways
 
Top