My website it totally down! C-Panel Mix-Match.

[firstlinemobile]

Okay, my website has been down for a day now. I have not a clue why.

Today I logged into my hosting account and it told me that my C-Panel address is:
http://chopin.x10hosting.com:2082

The C-Panel address I usually is:
http://starka.x10hosting.com:2082

My site is still down and has been for about 4-6 hours now.

My website address is: FirstLineMobile.com

This has to be related to my domain being down. I just can't figure out how to fix it on my part. On the new C-Panel address that is listed it won't even let me log in!

Please try to give me some suggestions to fix this, I'm very impressed with the hosting service. I may upgrade but if this can't get fixed, I won't.

Thanks!

 

[csc2ya]

I believe starka and chopin were combined into one server on new hardware, using chopin's hostname.

Therefore, the server your site is on, is now called chopin.

During the changes that x10 made over the last few days, the server ip's were also changed.

The ip for chopin appears to be 216.245.205.67.

Having said that, looking at the status page (http://status.x10hosting.com/), the changes to chopin have not yet been completed, so this is likely to be why you cannot access your site.

That page will be updated once the changes are complete.

 

[Zubair]

Staff should look into this.. Escalating to staff...

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