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elite809

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my website: habbelite.com
isnt working

why not?
im losing alot of visitors right know
 
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CWeb Creative

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It looks like your domain is not resolving right. Which registrar do you have and please make shure you have changed your nameservers to ns1.x10hosting.com and ns2.x10hosting.com also make shure that you specified this domain when you set up your account with x10hosting. If not please change it from the x10 account planel at the main website.
 

descalzo

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Did you somehow take it off as an add-on domain?
Check on your cPanel to see that it still lists it as an add-on.
Network tools shows that x10hosting are your name servers, but the name servers do not seem to recognize the domain.
 
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elite809

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yes it is
everything is good
i dont know whats wrong
please help :dunno:
 

descalzo

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Using the DNS tool at http://www.kloth.net/services/nslookup.php

looking up the A (IP address) of habbelite.com
using nameserver ns1.x10hosting.com

it shows

DNS server handling your query: ns1.x10hosting.com
DNS server's address: 69.162.115.171#53

** server can't find habbelite.com: SERVFAIL

They do not know your IP, but...

Requesting NS it gives

DNS server handling your query: ns1.x10hosting.com
DNS server's address: 69.162.115.171#53

Non-authoritative answer:
habbelite.com nameserver = ns2.x10hosting.com.
habbelite.com nameserver = ns1.x10hosting.com.

Authoritative answers can be found from:
ns1.x10hosting.com internet address = 69.162.115.171
ns2.x10hosting.com internet address = 74.63.233.253

GoDaddy.com (WHOIS) says your nameservers are x10hosting.

I would suggest dropping it as an add-on and then putting it back on as an add on, but I don't know if that will mess things up more. (if you do try that, please back up the files in its subdirectory just in case).

EDIT/ADD:

Seems that your site is working now. I used kloth.net and it seems that the x10 nameservers have your domain.

Can you tell us what you did or did it fix itself?
 
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