Need help please

[cooliojazz]

OK, maybe i'm just giving wrong information... Client account = what u login here https://x10hosting.com/control with right? Cause i just reread what you said before, and i realized, i login with the same i i use for the forums for that... Trying to login with my cpanel info does nothing...

 

[Jake]

Well if that is the case then there is no link between a client account and your current hosting account. At least that's all I can tell from what is going on. An account manager will have to look into it further.

 

[cooliojazz]

ok, so can i get my email changed and password reset, i guess?

 

[Zubair]

ok, so can i get my email changed and password reset, i guess?

Can you please post your cPanel username?

 

[cooliojazz]

coolio

 

[Zubair]

coolio

This cPanel account is linked with forums username "schoolslaka"

Go to Account Panel http://x10hosting.com/control/login.php and login with forums username "schoolslaka" and password.
Go to "Account" on TOP navigation, ----> Then Click on "forum account".

Then Click on Swap forum account and enter forum username cooliojazz and password there.

Note: Make sure that the email of client account and forums account is same, otherwise you will get an error.