Need help setting up my newsletter!

[Marwen]

Hello,

I created a website recently using a wysiwyg software called EzGenerator.
I set up a newsletter which is a feature that the program allows, it needed some details which I entered as follows (see attachment):


PHP mail settings:

Host: mail.marwenmema.x10hosting.com
Port: 25
Hello:

Authentication: Username: marwen
Password: ************


Then I successfully uploaded the website, which was working except that when someone fills the newsletter subscription form and clicks on 'Subscribe' an error page appears saying:

--------------------------------------------------------
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@marwenmema.x10hosting.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.8 (Unix) mod_ssl/2.2.8 OpenSSL/0.9.8b mod_mono/1.2.6 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at marwenmema.x10hosting.com Port 80
--------------------------------------------------------

Any help would be gratefully appreciated.

Kind regards,

Marwen

 

[Fedlerner]

I see you've the "Basic" PHP version. Request the "Intermediate" PHP version at: http://x10hosting.com/account to have mail() and eval() functions enabled.

 

[Marwen]

That's it? I could've never guessed.
Ok I've just submitted my request.

Thank you fedlerner!

My best,

Edit:
I successfully got version 2 of PHP, but now I'm getting the followng error when trying to subscribe:

---------------------------------------------
Email FAILED. Check with your host provider if your server uses MAIL or SMTP for sending mails. If SMTP is used, get the smtp settings from your host provider, go to EZGenerator --> Project Settings --> PHP tab and set the smtp settings. If MAIL is used, check with your host provider if mail settings are correctly set.
---------------------------------------------

I suppose the problem is probably a mistake in the SMTP account details I entered in EzGenerator (see the first post), so I tried these settings (changing the username):


Host: mail.marwenmema.x10hosting.com
Port: 25
Hello:

Authentication: Username: webmaster+marwenmema.x10hosting.com
Password: ************


But I kept getting the same error.
Anything wrong with my settings?

Thanks for your time!

 

[Fedlerner]

As username try: webmaster@marwenmema.x10hosting.com instead of webmaster+marwenmema.x10hosting.com

 

[Marwen]

I tried that but it didn't seem to fix the problem, any suggestions please?

Thanks in advance.

 

[Fedlerner]

Check the error_log, is it showing any error?

 

[Marwen]

No it isn't. This is weird..

 

[Brandon]

Make sure the scripts permissions are set to 755.

 

[Marwen]

Sorry Brandon, can you tell me how can I do that?

Thanks alot

 

[Fedlerner]

By FTP or cPanel FileManager you can check & change folder & file permissions (Commonly known as CHMOD).

 

[Marwen]

Did this but nothing changed. Still getting the same message when attempting to subscribe to the newsletter:

" Email FAILED. Check with your host provider if your server uses MAIL or SMTP for sending mails. If SMTP is used, get the smtp settings from your host provider, go to EZGenerator --> Project Settings --> PHP tab and set the smtp settings. If MAIL is used, check with your host provider if mail settings are correctly set. "

Anymore suggestions please?