No confirmation E-Mail

[MaeSiuS]

Hello x10hosting support,
thanks for your free web hosting service.
I created a web-hosting account about 2 1/2 hours ago and did not yet receive a confirmation E-Mail. I had to create the forum account a second time to place this ticket.
Help is appreciated.

Greetings, MaeSiuS

 

[Zubair]

Hello x10hosting support,
thanks for your free web hosting service.
I created a web-hosting account about 2 1/2 hours ago and did not yet receive a confirmation E-Mail. I had to create the forum account a second time to place this ticket.
Help is appreciated.

Greetings, MaeSiuS

Looks like your account is not created yet.
What cpanel username you enter while signup???

 

[MaeSiuS]

Looks like your account is not created yet.
What cpanel username you enter while signup???

Wow, that was a fast reply.
My username was MaeSiuS. Can't remember if this was a cpanel Username. If i try to do the whole process again, i'm told that this username is not available (any more).

 

[Zubair]

Wow, that was a fast reply.
My username was MaeSiuS. Can't remember if this was a cpanel Username. If i try to do the whole process again, i'm told that this username is not available (any more).

Well I am not able to find an account with cpanel username MaeSiuS. Just signup again.. using this forums Account..

Need any more help post back..

 

[MaeSiuS]

Well I am not able to find an account with cpanel username MaeSiuS. Just signup again.. using this forums Account..

Need any more help post back..

OK, I tried to recreate my account.
Problems:

1)

The username you've entered is not available, please enter a new username

Solution: I took another one.​

2)

The email address you have supplied is not available

I neither want to supply another email address nor another username as I use them already in this and other forums.
​

Can you delete my old, not activated account? So i could use my username and email for the new account. Shall I PM you the details?
Thanks for your help.

 

[Zubair]

I can`t do these things.. I am community helper. You need Account Manager to do that..

wait for an Account Manager there..

 

[MaeSiuS]

I can`t do these things.. I am community helper. You need Account Manager to do that..

wait for an Account Manager there..

Yes! An Account Manager is badly needed.
I tried to create a complete new account with another username, email and so forth but wanted to

Use Existing Forum Account

in step 5 of the account signup process.
System said:

The forum username supplied does not exist, you must supply a valid forum username.

This is not true, as I'm logged in with my forum account details right now.

 

[Anna]

send me a pm and I'll manually sort you an account. I just need the following:

cPanel name: maximum 8 chars
domain:
contact e-mail:
mark here with an X if you agree to the TOS [ ]

 

[MaeSiuS]

send me a pm and I'll manually sort you an account. I just need the following:

cPanel name: maximum 8 chars
domain:
contact e-mail:
mark here with an X if you agree to the TOS [ ]

Hi LadyAnna,
thanks for your reply.
If i click on Send Private Message in your Profile I get the message:

MaeSiuS, you do not have permission to access this page. This could be due to one of several reasons:

1. Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
2. If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.

What to do next? Write you an email?

 

[Zubair]

Hi LadyAnna,
thanks for your reply.
If i click on Send Private Message in your Profile I get the message:

What to do next? Write you an email?

Now you reach 5 posts. Wait for 1 hour and then PM anna.. It will work.

 

[Anna]

you can send me an e-mail at anna[at]x10hosting.com with the relevant information.