No redirection redirecting

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Eric S

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samunasser said:
Hello there

I created an account and register my own domain (samunasser.com.br)
Configured the x10hosting panel to NO REDIRECTION and changed the WordPress options to the .com.br domain
But yet, when I enter
it redirects me to

What else can I do to make it work?
Click to expand...
Hello,

I am unsure what you- mean by nodirection. however the URL that wordpress uses is within the wp-admin section of the site for general.
 
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samunasser

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Maybe it'll be easier with screenshots
Captura de Tela 2022-08-03 às 8.31.46 AM.png


Captura de Tela 2022-08-03 às 8.32.00 AM.png

Captura de Tela 2022-08-03 às 8.32.36 AM.png





This is the situation:

Everything is set up to redirect and keep the redirect as samunasser.com.br but it stills only act as an alias.
I want that the address stays as samunasser.com.br instead of redirecting to samunasser.x10.mx
 
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Eric S

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You have the domain added as a pointer. Can you add this custom domain to your actual hosting service via your dashboard? Once that is done you can move the web files to this new directory and your domain should load as intended.
 
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samunasser

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Sorry, but didn't understand.
As far as I can see, there's only one way to insert the domain: as a pointer.
When I try to "Create domain" it gives an error message saying "Already exists"

Captura de Tela 2022-08-03 às 7.29.23 PM.png
 
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