no site

[wucouncil94]

still no site (edited with new info)

Hi

I changed my site url from wucouncil.x10.mx to wu-central.x10.mx
i got the message the change was made but neither on wucouncil nor wu-central url i get a site.
cpanel filemanager says data error after i log in

EDIT

still no site

after log in to cpanel, all my stuff seems there now, however still getting the above page

---------- Post added at 06:03 PM ---------- Previous post was at 01:22 PM ----------

bump because of edit

going from another support topic i cleared my chache and cookies only to get the following

404 Not Found
The server can not find the requested page:

wu-central.x10.mx/index.php (port 80)
Please forward this error screen to wu-central.x10.mx's WebMaster.

however...all my files are where they should be but i seem to remember that it was first port 21? how can i change that if needed?

edit again: i can log in with ftp in the new url (wu-central), files are present where they should, still getting the 404 though

 

[MaestroFX1]

Wrong location.
Move to VPS Section.

And regarding cpanel filemanager says data error after i log in

-----------
Your website is showing/serving pages from the NEW starka server.

But, as of now*, you are connecting to the OLD starka server for cPanel.

It will be resolved automatically upon full completion of migration (including trial-testing).

As of 19:30PM 7/APRIL/2011 GMT/UTC:
cPanel on new starka server has not been installed or activated for general public.

Just Relax and have some cup(s) of tea.


Read More:
http://x10hosting.com/forums/news-a...-migration-information-thread.html#post797454

Also, keep checking your "Account Management Panel" page for an updated version of "x10Hosting Network News".

Again, don't worry your data (files and databases and other configs) are hopefully still intact.

Thanking For Your Cooperation!

A word of advice (personal):
Avoid changing/updating/editing or attempts to do so, until the process is officially declared complete.
----------

 

[wucouncil94]

just filled a support ticket, if it's the wrong location it is not my doing.
i suppose once the new starka is public, the site should be back?

thanks for the reply

 

[MaestroFX1]

just filled a support ticket, if it's the wrong location it is not my doing.
------------

You are a VPS customer ,aren't you ?

They have dedicated VPS thread for "premium/VPS" customers.(Right?)
This one is for free hosting.

Nothing else

 

[descalzo]

Wrong location.
Move to VPS Section.

Right location. Doing a trace on his domain sometimes gives odd result, especially during a migration.

Try asking for their server directly from now on, if that is what you want.

 

[wucouncil94]

yeah i am a free site user

 

[wucouncil94]

still no site

after log in to cpanel, all my stuff seems there now, however still getting the above page

---------- Post added at 06:03 PM ---------- Previous post was at 01:22 PM ----------

bump because of edit

 

[descalzo]

which url are you trying? Remember to clear your browser cache and history and flush DNS.

 

[wucouncil94]

which url are you trying? Remember to clear your browser cache and history and flush DNS.

http://wu-central.x10.mx
cleared browser cache and flushed dns, no result
can log in trough ftp as admin@wu-central.x10.mx
logging in trough cpanel i get https://starka.x10hosting.com:2083/frontend/x3/index.html?post_login=28958423025639

 

[descalzo]

Well, currently http://wu-central.x10.mx?foo shows the baby-blue default website page, which is a placeholder while your domain name change is being fully processed. That usually disappears after 24 hrs. The 404 File Not Found for interior pages is due to the same lack of configuration.

The updates are not done immediately, because they bog down the server. Doing them for each domain update on a server with thousands of users is not feasible, so they are batched during the day.

 

[wucouncil94]

cool, i will wait at least 24hrs before complaining again if needed
thnks for the reply's

 

[wucouncil94]

Still nothing, posted it in the "calling all starka..." topic also
appearantly the migration has been completed and all is done but i still have NO site

---------- Post added at 08:02 PM ---------- Previous post was at 05:11 PM ----------

hello?

---------- Post added 04-10-2011 at 12:46 AM ---------- Previous post was 04-09-2011 at 08:02 PM ----------

gonna close this one so i don't have multiple support tickets open