Not able to access Cpanel file manager

[geniusgullu]

I am not able to access the cpanel i am a regular member who daily visit the cpanel and forum but unfortunately i am not able to access c apnel file manager.it log on into the cpanel but when i click on file manager and to public directory then cpanel log in page appears i tried to log in the page but it loads int o cpanel not into the file manage my cpanel address is::
http://stoli.x10hosting.com:2082


my site address is http://studentsden.x10hosting.com solve this problem as soon as possible

 

[stpvoice]

Try using the cPanel address http://studentsden.x10hosting.com:2082 instead.

If that doesn't help, clear your browser cache, and flush your DNS.

 

[geniusgullu]

using the above address i am unable to log into my cpanel???

 

[stpvoice]

Your account isn't suspended, is it??

 

[adamparkzer]

I am not able to access the cpanel i am a regular member who daily visit the cpanel and forum but unfortunately i am not able to access c apnel file manager.it log on into the cpanel but when i click on file manager and to public directory then cpanel log in page appears i tried to log in the page but it loads int o cpanel not into the file manage my cpanel address is::
http://stoli.x10hosting.com:2082

my site address is http://studentsden.x10hosting.com solve this problem as soon as possible

The cPanel URL that you are using is fine.

Make sure you are inserting the proper username. Your cPanel username is:

gullu

Note that the username in cPanel is case-sensitive.

Your account isn't suspended, is it??

No, otherwise his website URL would have an "account suspended" page come up.

 

[stpvoice]

The cPanel URL that you are using is fine.

Make sure you are inserting the proper username. Your cPanel username is:

gullu

Note that the username in cPanel is case-sensitive.



No, otherwise his website URL would have an "account suspended" page come up.

I hadn't noticed he had posted his URL in the original post.

 

[descalzo]

I am not able to access the cpanel i am a regular member

who daily visit the cpanel

and forum but unfortunately

i am not able to access c apnel file manager.

it log on into the cpanel but when i click on file manager and to public directory then cpanel log in page appears i tried to log in the page but it loads into cpanel not into the file manage my cpanel

Are you saying that you can log onto the cPanel.

But if you click on the FileManager, the File Manager Directory Selection Selection pops up and you tell it to go to public_html, instead of going there, the cPanel signin screen appears again, right?

You sign in again, but it sends you to the cPanel and not the FileManager, right?