Not able to access website/ftp

[blackheart99999]

Hi !

I'm not able to access my website nor I can use ftp to upload/change any files.
Its been a while I accessed my website, Is there any issue going on ?

 

[blackheart99999]

Reply Please !!!!
Its been 4 days, Im not able to access anything !
Can somebody tell me whats going on ???

 

[Brandon]

Hello,

I am restoring your account now, it should be accessible within the next 5-10 minutes. If you are still having a problem, try to clear your cache/reboot your PC/modem. If this persists, please wait upto 24 hours for DNS changes to take place. If at that time it's still a problem, please re-open this support ticket for further help.