Only have forum option in account management

[ashtonwebs51]

As the title says i only have the option to visit the forums, now im not sure whether this is because my account is still pending or its happening to everyone.

Thanks in advance.

-Jordie

 

[stpvoice]

Hello,

That will be because your hosting account is pending creation. You will see both when creation is complete.

 

[ashtonwebs51]

Ok, thought it may be something like that.
Thanks alot.

---------- Post added at 02:49 PM ---------- Previous post was at 02:42 PM ----------

tried editing my previous post but did work.

So i clicked on the hosting link along the top bar and found this.

"Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:

• An older account was removed as the result of inactivity.
• A past account has been terminated for breaching our Terms of Service.
• You have never had a hosting account.

Whatever the reason, you can always sign up for a hosting account now.

If you believe that this is a mistake you may open a support ticket here."

any clue?

 

[stpvoice]

Again, that'll be because your hosting account is still pending.

 

[ashtonwebs51]

Ah ok, sorry to be a pain but is there a certain time for an account to be accepted (not pending) as ive been waiting for well over an hour.

 

[stpvoice]

Can be up to 48 hours. Depends how long the system queue is, as there is no "manual review" involved.

 

[ashtonwebs51]

Thanks alot for all your help
given rep