Open an account over 24 hours but still can not do anything

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maxseeker

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Hi,

I have open an account over 24 hours, and it seems to be created. However, I can not do anything after log into cpanel. My account id is WDP5077001973. Can you check to see why I still can not create or edit my site?

Thanks.
 
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dpilmore

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you may have your domain but there might not be an account created within that domain yet.
sorry i cant be any help, thats the only reason i can think of.

You just have to wait for a member of staff.
 

diabolo

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Hi,

I have open an account over 24 hours, and it seems to be created. However, I can not do anything after log into cpanel. My account id is WDP5077001973. Can you check to see why I still can not create or edit my site?

Thanks.

you're account seems to have been created now. are you still experiencing problems?
 

maxseeker

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you're account seems to have been created now. are you still experiencing problems?

Hi,

It is still the same. I can log into the account panel but does not see anywhere where I can create or upload a web page. In the server status, there is nothing. Is the server status suppose to be the place that I can create and upload file or is there some other place?

Thanks.
 

xav0989

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You need to login into cPanel. In your case, cPanel is located at http://cossacks.x10hosting.com:2082/ . Use your cPanel username and password. They are different from your password username/password.

- xav0989
 
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adamparkzer

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Thanks, it works. I was getting a little confuse.

Hi maxseeker,

Now that all your questions have been answered and your problems solved, I am going to close this support thread to mark it as resolved. If you need more help or have any additional questions, feel free to create a new support ticket.

- Adam
 
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