osticket install help

[michalikrm]

I just used softaculous to install osticket. I go to the directory it tells me... http://ppfntechnology.co.cc/support and it doesn't work. I get a contact administrator page.

What do I do and what steps do I have to take to get it up and running?

 

[zapzack]

That's very strange.. Try deleting it and reinstalling it in Fantastico..

 

[moinkhan]

A couple of installation attempt by Softaculous resulted in "fatal error - contact site admin" (when the index page is tried), but the first try using Fantastico was a success. Don't forget to remove your installation by Softaculous before you try the other one.

 

[zapzack]

Heh.. Fantastico is better than the rest