Overall Update

[Corey]

All accounts that were unsuspended as of July 17th have been restored, this includes ALL servers. Support has now re-opened for everyone regardless of what server you are on.

If your account states it is suspended in the account panel you will need to open a support thread to have it restored, we did not restore any accounts that were suspended automatically. Depending where we have to get the restore from it may take a while to get to, please be patient.

This is a brand new setup we're using and we're still tweaking somethings that may cause interruptions in service over the next few days. While we did a lot of testing before moving everyone, there is no good way to test what will happen when you have thousands of users and websites live on a system. In general people should notice a fairly large increase in speed.

Now that we have everyone moved we will continue to restore normal services such as Softaculous, Fantastico, etc... we will post another update in about a week to let everyone know how this new solution is going and where everything is at.

Thank you to everyone who stuck through the great migrations of 2010. We greatly appreciate the support.

 

[Corey]

Also wanted to add. I'm going to be closing all forum support threads that are over a day old. A lot of the issues people have been posting have been resolved by us completing the maintenance. If your issue is still valid please re-open your thread or create a new one. Sorry for the inconvenience, just don't want to waste time on issues that have already been resolved.