'Page can't be displayed' with 'www.'

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cpsecure

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Hi there,

I was wondering why I'm receiving the error 'This page can't be displayed' whenever I put 'www.' before my domain? - for example http://www.cpsecure.x10.mx/ - this will not work, yet if I dont include the 'www.' (i.e. http://cpsecure.x10.mx/) the website loads normally?

I've been having this problem for a while yet I'm sure last year my website loaded normally if I used the 'www.' before the domain or not.

Thanks in advance for any replies! :)
 

bdistler

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Dead-i

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Sorry - I fixed this a little bit earlier, just didn't manage to post back as the forums were running a bit sluggish. :)

A "www" record was missing from your main domain's DNS entry. I re-added the record and it seems to be working again.

If your "www" address still isn't resolving correctly, what @bdistler said is still completely correct. ;)
 
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