Password works for cPanel but not FTP

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techairlines

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I've been using the same password for cPanel/FTP since I started hosting here in July. For some reason, when I tried to connect using FileZilla yesterday, it said the password was incorrect:

Response: 530 Login incorrect.
Error: Critical error
Error: Could not connect to server

I've always been using the same Site Manager data. I also re-entered all the data.

Also tried with and without @techairlines.com and the ftp in hostname.

The username and password works fine as always on cPanel though.

I also tried changing my cPanel password and FTP still can't connect (cPanel works fine though).

This just started happening yesterday.

Thanks.
 

diabolo

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I was not able to re-create your error.

try clearing your cache and waiting a little bit, maybe things might fall back into normal.
or you can wait for an administrator to see if it is something on the back-end that is wrong.
 

Awesomexr

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Check the port your going through.. you might have accidently changed it. Default is 21.
 

techairlines

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Hmm I just deleted all data from the Site Manager and re-entered everything and it works fine now. I'm not sure what the problem was here before. All the information was correct before. Oh well, works now. Thanks everyone.
 

galaxyAbstractor

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As this is resolved, I have now closed this thread.

If the error reappears, please reopen this thread.
 
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