please restart my account as of day 1

[msgpvg50]

Hi, logged as solutec and trying to add on my site, i get the message "Error from park wrapper: solutec.us is already configured " PLEASE restart my account as of day 1. (YES OK erase everything)

 

[vishal]

Your account is showing solutec.us as addon.

 

[msgpvg50]

Your account is showing solutec.us as addon.

... not in my Stats!, Therefore, I don't wish "solutec.us" anymore as an addon, but as parked on "solutec.x10.mx"- PLEASE correct the starka server, erasing "solutec.us" everywhere, so that i can park it on "solutec.x10.mx" THANKS

 

[Anna]

Hello,

You should be able to park the domain now.

 

[msgpvg50]

Restarted account doesn't allow parked domain to call main domain

Hello,

You should be able to park the domain now.

[REPLY]
OK Thanks, but parked domain "solutec.us" doesn't call "solutec.x10.mx"
PLEASE LOOK INTO THIS [/REPLY]

 

[descalzo]

Currently I show your DNS servers to be set to those hosted at dnspark.net

They point to the wrong x10 server (ursus.x10hosting.com instead of starka.x10hosting.com)

Either switch the DNS servers to ns1.x10hosting.com and ns2.x10hosting.com or tell the dnspark.net nameservers the correct IP for your server (69.175.120.122)

 

[msgpvg50]

Account is now 100% OK- Thanks

Dear Support,

Please close this thread.

Kind Regards.