Hello x10Hosting,
Earlier today, when dealing with a spammer on my forum, I decided to look at their WhoIs information. phpBB has a built-in method of pulling for WhoIs data, and I noticed that it was not pulling for the data - the page would just load with no information on it at all. After looking on the phpBB support forum, it was suggested that the host may be blocking port 43, which is used by phpBB to pull the data. This leads me to question if port 43 was closed by x10Hosting's recent security update. The WhoIs data pull worked for me until today. If it was closed, why? If it is temporary, I can accept it, but it is permanent, I would like to ask x10Hosting to once again reopen the port so that the feature may work.
I checked on my test forum, also hosted by x10Hosting, and WhoIs is not working on it either.
Thanks in advance for your responses!
Earlier today, when dealing with a spammer on my forum, I decided to look at their WhoIs information. phpBB has a built-in method of pulling for WhoIs data, and I noticed that it was not pulling for the data - the page would just load with no information on it at all. After looking on the phpBB support forum, it was suggested that the host may be blocking port 43, which is used by phpBB to pull the data. This leads me to question if port 43 was closed by x10Hosting's recent security update. The WhoIs data pull worked for me until today. If it was closed, why? If it is temporary, I can accept it, but it is permanent, I would like to ask x10Hosting to once again reopen the port so that the feature may work.
I checked on my test forum, also hosted by x10Hosting, and WhoIs is not working on it either.
Thanks in advance for your responses!