Possible Problem??

[voidnet99]

I was noticing that my disk space used is looking a bit high. When I go to CPanel, it displays this on the stats:

But when I go to disk space usage summary it shows:

why is there different results???

 

[Christopher]

I believe the second one is updated slower than the first one.
Did you make any backups?

 

[voidnet99]

Not to my knowlege. I had a large file on there but I deleted it, or so i thought?

can you tell if my large zip file is still out there somewhere in cPanel? I have looked all over, but could not find it. I'm positive I have deleted it, this was about a month or so ago, no longer than that

 

[Starshine]

Not to my knowlege. I had a large file on there but I deleted it, or so i thought?

can you tell if my large zip file is still out there somewhere in cPanel? I have looked all over, but could not find it. I'm positive I have deleted it, this was about a month or so ago, no longer than that

Check the trash bin on File Manager. If you don't delete from there, it still shows as being used up space.

 

[voidnet99]

it says no records found
Edit:
http://67.228.161.42:2082

void81

what could be wrong? It has displayed this for some time now.

 

[bugfinder]

Your cpanel is showing "16.76/300 MB" for me.

 

[voidnet99]

Ah, finally. I was wondering when it would get cleared.

It has been a good 6 or so weeks since the file was deleted.

Thanks guys!!

What could have caused this to take so long for the deleted file(s) to get whiped off??

 

[bugfinder]

it shouldnt however its feasable that that part is cached on your side?

 

[voidnet99]

Good call, I didnt even think of that. So maybe flushing the dns would have shown me that it was fully deleted?

 

[Fedlerner]

This problem is sometimes caused by cPanel not updating the user quota after the user deleted some files.
Yesterday I run a script which fixes this problems by recalculating the quotas for each user.