premium hosting questions

[henk506673]

Hi all. I just signed up for premieum hosting with x10 and have a few questions.

1. How long does it take to be registered for the account?
2. Should I have signed up using the client pannel instead of x10premieum.com
3. can my free hosting site be transfered

Any info that can be offered would be welcome.

 

[stpvoice]

1) Should not be long at all. Premium users get priority support and staffing.
2) No, either will work.
3) Yes! Someone can transfer everything for you. Just say the word.

 

[henk506673]

Thanks. Can you tell me roughly how long in minutes it will take?

 

[stpvoice]

To be completely honest with you, I have no idea. I don't usually deal with premium as I'm mainly based here in free support. I'm sure someone will spot this thread and let you know, though.

Premium users have a different support area, as we're too slow in here to treat you for what you pay for.
I assume you don't have access to it yet because you don't have your account?

 

[henk506673]

Good assumption. That is Correct. Hence why I am asking, mainly because I might have clicked sign up and completed the process too many times and do not want to get pounded with charges when I only wanted to sign up once.

 

[stpvoice]

What I'll do is escalate the ticket so someone more senior can deal with it. Premium isn't my area of expertise I'm afraid, as I'd love to help you.

Sorry.