Premium Hosting

[dull shadow1]

Dear Staff,
I have signed up for an account with your free hosting but now I am interested in premium hosting. Therefore, I proceeded to your website www.x10hosting.com to buy such a service. However, when I tried to register I got a message in red that the login details were incorrect. Then I requsted a password reset but I got another message in red stating that "No client account was found with the email address you entered". Such a statement, however, contradicts the email that you have sent me last week when you asserted that my account has been activated.

Could you please enlighten me?

Thanking you in advance. Awaiting your kind reply.

Melvin.

 

[Gouri]

Dear Staff,
I have signed up for an account with your free hosting but now I am interested in premium hosting. Therefore, I proceeded to your website www.x10hosting.com to buy such a service. However, when I tried to register I got a message in red that the login details were incorrect. Then I requsted a password reset but I got another message in red stating that "No client account was found with the email address you entered". Such a statement, however, contradicts the email that you have sent me last week when you asserted that my account has been activated.

Could you please enlighten me?

Thanking you in advance. Awaiting your kind reply.

Melvin.

Hi Melvin,

If you are interested in Premium hosting check the packages here --> http://x10hosting.com/premium.php

then sign-up for account here. --> https://clients.x10hosting.com/cart.php

Once you purchased the premium hosting, You free account will be transfered to premium servers manually by staff.

 

[TechAsh]

Hi,

I will just clarify something. The free and paid (premium) services are completely separate, so you cannot you your free account to login to the premium service. That is why you received that error.

 

[Zubair]

Your question is answered and you did not reply in last 3 days. Looks Like you are satisfied with answer. So I am going to close this thread.

***Thread Closed***